Conditions of Use & Sale
Welcome to Urbantrail.co.uk. Urbantrail.co.uk and its affiliates provide access to the Urbantrail.co.uk website (the "website") and sell our products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the Urbantrail.co.uk website. By using the Urbantrail.co.uk website, you signify your agreement to be bound by these conditions. In addition, when you use any current or future Urbantrail.co.uk service, you will also be subject to the guidelines and conditions applicable to that service.

Conditions Relating to Your Use of Urbantrail.co.uk
1. Your Account
If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.

Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering.
Urbantrail.co.uk reserves the right to refuse access to the website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.

2. Privacy
Please review our Privacy Notice, which also governs your visit to Urbantrail.co.uk, to understand our practices.

3. Access to Urbantrail.co.uk
We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

4. Licence for website access
Urbantrail.co.uk grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Urbantrail.co.uk. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Urbantrail.co.uk without express written consent. You may not use any meta tags or any other "hidden text" utilising Urbantrail.co.uk's names or trademarks without the express written consent of Urbantrail.co.uk. Any unauthorised use terminates the permission or license granted by Urbantrail.co.uk.
You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Urbantrail.co.uk as long as the link does not portray Urbantrail.co.uk, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Urbantrail.co.uk logo or other proprietary graphic or trademark as part of the link without our express written consent.

5. Your conduct
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Urbantrail.co.uk, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:
- for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
- to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam"
- to cause annoyance, inconvenience or needless anxiety

6. Copyright and database rights
All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Urbantrail.co.uk, or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of Urbantrail.co.uk and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of Urbantrail.co.uk, or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilise parts of the contents of the website without Urbantrail.co.uk's express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Urbantrail.co.uk's express written consent. You also may not create and/or publish your own database that features substantial (eg our prices and product listings) parts of this website without Urbantrail.co.uk's express written consent.

7. Copyright claims
Urbantrail.co.uk respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us through our website.
Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products by Urbantrail.co.uk to you.

8. Our contract
When you place an order to purchase a product from Urbantrail.co.uk, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we've dispatched that product to you (the "Dispatch Confirmation E-mail"). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

9. Returns
Please review our Returns Policy, which applies to products purchased from us. In addition to your 30-day returns guarantee, customers in the European Union are entitled to a statutory cooling-off period of seven business days. Details of this statutory right and an explanation of how to exercise it are provided in the order confirmation e-mail and in the Returns Policy.

10. Pricing and availability
We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

Despite our best efforts, a small number of the products in our catalogue are mispriced. Rest assured, however, that we verify prices as part of our dispatch procedures. If a product's correct price is lower than our stated price, we charge the lower amount and send you the product. If a product's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before dispatch or cancel your order and notify you of such cancellation.

11. Customs
When ordering goods from Urbantrail.co.uk for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Urbantrail.co.uk, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

12. Health & Safety
By purchasing any product, you acknowledge that you have read and understood our Health & Safety Guidelines which are stated below.

Tools can be dangerous if incorrectly used or abused. You must ensure that, when using tools, you take practical precautions to avoid accidents, including the following:

- keep tools securely held and ensure that when working with tools the operator has a good firm foothold, is well balanced and the floor is clean
- always use the right tool for the job. Only use tools for the purpose for which they were designed. Always use the right size tool
- when using a cutting tool, such as a saw, take particular care to ensure that the workpiece is held in a vice or clamp
- keep your free hand well away from the cutting edge of the tool
- always keep cutting tools guarded when not in use, or when being transported
- always be careful with any striking tool to use the appropriate tool for the job. For example, only using a club hammer to drive cold chisels and only using a mallet to drive wood chisels
- protect your body from the tool and, where relevant, from any flying shards or chips produced by using the tool
- use protective eyegear

Conditions Relating to Both Your Use of Urbantrail.co.uk and Sales to You
13. Children
Urbantrail.co.uk does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Urbantrail.co.uk only with the involvement of a parent or guardian.

14. Electronic communications
When you visit Urbantrail.co.uk or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

15. Alteration of Service or Amendments to the Conditions
We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

16. Events beyond our resonable control
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

17. Waiver
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

18. Governing law and jurisdiction
These conditions are governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non-exclusive jurisdiction of the English courts.

19. Our details
Urbantrail.co.uk is the trading name for Urban Trail. This website is owned and operated by Urbantrail.co.uk.

For the Urbantrail.co.uk website: Urban Trail, PO Box 303, Hertford, SG13 9AT

You can contact us by visiting our contact us page

Notice to Urbantrail.co.uk of Copyright Infringement
If you believe that your work has been copied in a way that constitutes copyright infringement, copy the Notice to Urbantrail.co.uk of Copyright Infringement below into your word processor program, complete it in accordance with the instructions in the Notice and send a printed, signed copy to: Copyright Claims, Urbantrail.co.uk, PO Box 303, Hertford, SG13 9AT. Please note that this procedure is exclusively for notifying Urbantrail.co.uk that your copyrighted material has been infringed. Please provide your address, telephone number, and e-mail address.
Important Warning: giving false, misleading or inaccurate information in the Notice to Urbantrail.co.uk of Copyright Infringement may result in civil and criminal liability.

Notice and Procedure for Notifying Urbantrail.co.uk of Defamatory Content
If you believe that any content on, or advertised for sale on, the website contains a defamatory statement, please notify us immediately by copying the Notice to Urbantrail.co.uk of Defamatory Content below into your word processor program, complete it in accordance with the instructions set out in the Notice and send a printed signed copy to: Defamation Notices, Urbantrail.co.uk, PO Box 303, Hertford, SG13 9AT. Please note that this procedure is exclusively for notifying Urbantrail.co.uk of Defamatory content on or advertised for sale on the Urbantrail.co.uk website. Please provide your address, telephone number, and e-mail address when sending the notice to us.

Important Warning: giving false, misleading or inaccurate information in the Notice to Urbantrail.co.uk of Defamatory Content may result in civil and criminal liability.